CONTACT US

Let’s build something credible—together.

Questions, support, or partnership inquiries—send us a message and our team will respond shortly.

Please leave your message below. For business inquiries, include your company name, region, and channel (retail, clinic, e-commerce) for faster support.

INQUIRIES
B2B

Business & Partnership

Dr.MACYYELL collaborates with global partners across R&D, manufacturing, distribution, and retail. If you’re interested in wholesale distribution, exhibitions, or strategic partnerships, reach out with details.

Helpful details
  • Company name & website
  • Country/region & channel
  • Expected volume & timeline
SUPPORT
B2C

Customer Care

For product questions, usage guidance, or order support, please contact us through the form. Our customer care team will assist you promptly.

To help us assist faster
  • Product name
  • Order number (if available)
  • Short description of the issue

We respect your privacy. All inquiries are handled confidentially and used solely for communication purposes.

FAQ

Answers, clearly.

Product usage, safety, shipping, and partnerships—clear answers from Dr.MACYYELL.

What is Dr.MACYYELL’s core approach?
Dr.MACYYELL focuses on precision delivery technology—how active ingredients are applied and absorbed—supported by clinical research, strict quality systems, and real-world usability.
How do microneedle patch products work?
Microneedle patches use dissolving micro-projections designed to deliver active ingredients directly into the skin surface. Each product is engineered with optimized structure, density, and materials for consistent performance.
How do I use Cellul Eyes?
Clean and dry the under-eye area, then apply the patch to the target zone. Press gently to secure contact. Follow the usage instructions on the packaging for recommended wear time and frequency.
How do I use Power TOM?
Apply to clean, dry skin on the target area. Press evenly to ensure full contact. Avoid applying lotions or oils before use for better adhesion.
Is it safe for sensitive skin?
While many users with sensitive skin use our products comfortably, we recommend a patch test before full use. Discontinue if irritation occurs.
Can I use it with skincare?
Apply on clean, dry skin before heavier skincare. After removing the patch, continue your routine as needed.
How should I store the patches?
Store in a cool, dry place away from direct sunlight. Keep sealed until use.
Do you ship internationally?
Availability depends on region and partners. Contact us if your country is not listed.
What is your return policy?
Returns depend on product condition. Unopened items are easier to process. Contact support with your order details.
Do you offer wholesale or partnerships?
Yes. Please include company details, region, and expected volume when contacting us.
How can I contact Dr.MACYYELL?
Use the contact form on this page. Include product name and order number for faster support.

Privacy-first: your information is used only for support and communication.