Answers, clearly.

Dr.MACYYELL brings together an interest in nature, research, and micro-array patch design. We focus on each product’s form, surface, and place in an everyday routine. CELLUL EYES and POWER T.O.M have different formats and directions.

Micro-array describes the small, arranged features on a patch surface. The material, format, and directions depend on the specific product. Read the label for your product rather than assuming that all patches dissolve or deliver ingredients in the same way.

CELLUL EYES is the curved under-eye format. POWER T.O.M is the circular body format. Read each product page and use only according to its own packaging.

Please send support a photo of the front, back, and lot information before using a package you cannot identify.

Skin responses vary. Check the ingredients and cautions on your specific package before use. Do not apply to damaged or irritated skin. Stop use if irritation occurs, and ask a qualified healthcare professional if you are unsure whether a product is suitable for you.

Start with clean, dry skin and follow the directions for your product. Check the label before layering other skincare on the same area. Contact us if you need help identifying the directions for your package.

Store in a cool, dry place away from direct sunlight. Keep the product sealed until use, and follow any additional storage instructions printed on your packaging.

Clean and dry the under-eye area. Handle the patch by its edge without touching the central surface. Apply to the area shown in your product directions, and press as instructed to make contact. Follow the current packaging for wear time, frequency, and removal.

Apply to clean, dry skin in the area specified on your packaging. Avoid touching the center of the patch. Press evenly as directed to make contact. Follow the current package instructions for wear time and frequency.

Use the directions included with the exact retail unit you receive. Contact support if an insert is missing or a package is unclear.

Yes. Please include your company name and website, country or region, sales channel, expected volume, and timeline when contacting us.

Use our Contact page for product questions, order support, or partnership inquiries. Include the product name and order number, if available, so we can direct your request.

We currently ship within the United States only. International shipping is not available through this store.

Return eligibility depends on the policy for your order, including timing and product condition. Review our returns policy and contact support with your order number before sending anything back. Prior return authorization is required.

Shipping is available within the United States only, at a flat rate of $5.99 per order.